Orders & Returns

Most people easily sell what they order from us, however to make fundraising with our products even easier, we offer a sale or return policy on all products sold.

We will buy back up to 40% of the product value for an order in which returned products are inside 'unopened' Tubes/Packets, we also charge a restocking fee of 25% and returns can only be accepted within 21 days of ordering. So, if you overstock for a particular event, we'll happily refund you for returned products. Any postal/courier costs incurred by sending the products back to us is at the customers expense. Returned products will be refunded at the price which they were purchased.

If you need to return items purchased from us, please e-mail us at martin@glowstickswholesale.com.au to let us know what is coming, and send the products back to:

Product Returns:
Glowsticks Australia
271 Bloomfield Street
Cleveland, QLD, 4163
Australia